PACS Information


A Picture Archiving and Communication System, or PACS, is a system for storing, transmitting and viewing of digital radiology images using computers and computer networks.
Bayradiology started its PACS implementation in 2010 and have successfully completed the multi-phased transition to a film-less practice in 2012. Our practice has a state of the art PACS system which, having won numerous awards internationally. We continue our strive to be a leader in service and technology excellence.

Key PACS contact details
PACS Call Centre

Our PACS Call Centre is ready to assist with any PACS related queries. Please find contact details below, office hours are 07:30 to 16:30 on week days. For urgent after-hours support, please contact your nearest Bayradiology branch – the night staff will direct your query to the appropriate person.

  • Tel: 041 393 9150
  • Email: pacsinfo
PACS Committee

Our Bayradiology PACS committee can assist medical professionals with advanced clinical queries with regards to PACS. You can contact them on 041 395 3300. The committee consists of:

  • Dr Corne Rossouw
  • Dr Zaheer Gani
  • Dr Etienne Rabe
What are the benefits of PACS?
Benefits for medical professionals
  • Fast access to patient images and reports
  • No more storing of x-rays
  • Quick easy access to past images and reports
  • Professional tools for viewing and manipulating images
  • Better service to patients & doctors
Benefits for patients
  • Less time waiting in Radiology department
  • Improved service
  • No need to bring old x-ray films
  • Almost any doctor in the world can be granted access to your results on your request for consultation
Benefits for radiology
  • Improved workflow
  • Increased efficiency through workload sharing
  • Superior diagnostic technologies
How will I access my patients’ images and reports?

Patient images will be available in a digital format directly on your computer. Access can either be via the hospital network, if you reside in a hospital with a network, or via your internet link.

What will I need to view my images?

You will need a computer with either a connection directly to radiology via a hospital network, or an internet connection (minimum 384 kbps ADSL). The computer needs to have Windows XP (or higher), with Internet Explorer 6 or Higher).
Note: Only Internet Explorer is supported by the system as an ActiveX control is used to display the images. We recommend a computer of the following specifications for viewing images:

Recommended System Requirements
  • Intel Core i5 Processor
  • 8 GB RAM
  • 200 GB Hard Drive 7200RPM
  • 19″ Monitor (1024×768 minimum resolution)
  • Windows 10
  • Internet Explorer 11 or higher
  • Internet: 10Mbps ADSL or 3G/HSDPA
Minimum System Requirements
  • 2 GHz Processor
  • 4 GB RAM
  • 120 GB Hard Drive
  • 17″ Monitor (1024×768 minimum resolution)
  • Windows 7
  • Internet Explorer 7 or Higher
  • Internet: 4Mbps ADSL or 3G/HSDPA

Should you have any special requirements please contact us, we will be able to assist with any technical queries and we can also recommend suppliers for purchasing equipment should you require any.

Can I still get film?

Film will no longer be provided.

What is iPACS?

Bayradiology has developed a web-based mobile viewer to address a key problem faced in any PACS environment, namely mobility. iPACS was custom developed for the iPad but will run on most of the tablet and smartphone browsers available on the market today. The images are compressed and optimized for speed on mobile broadband networks. Referring doctors can access all images, including CT and MRI, as well as reports within seconds. Please note that images are for review purposes only.

iPACS is available free of charge to our referring doctors. For more information about this service, please contact our PACS Department

Can I run the system on my Apple MAC?

For users who have Apple computers you can purchase software such as Parallels or VMWare Fusion to run Windows Applications on your MAC. These applications allow you to run Windows on a virtual computer on your MAC system.
Please note this will slow down your MAC as the Windows virtual machine will reserve some of the computer resources in order to run. The other option is to use BootCamp and dual boot your MAC with Windows.

We strongly recommend that you use a Windows computer and not a MAC for the purposes of viewing radiology images on our PACS system.

Netcare Greenacres Doctors Please note: Netcare has a network policy that blocks network ports if it detects more than one computer attached to it, for example through the use of a network switch. Using a virtual machine on an Apple computer may cause your network connection to be shut down. Please contact us or Netcare if you have any connectivity issues when using a virtual machine on your Apple computer.